Player Wellbeing

Responsible Gaming at 070com

At 070com, responsible gaming is not an afterthought — it is central to everything we do. We believe that gambling should always be a form of entertainment, not a source of stress or financial harm. This page outlines the tools, resources, and guidance available to every player on our platform across Bangladesh.

18+ Only Platform
24/7 Support Available
Self-Exclusion Tools
Deposit Limit Controls

Gaming Should Always Stay Fun

070com is committed to providing a safe, fair, and transparent gambling environment for all players in Bangladesh. We understand that, for the vast majority of our members, betting on cricket, spinning the reels on slots, and enjoying live casino games is a relaxing and enjoyable pastime. We want to keep it that way.

However, we also acknowledge that for a small number of players, gambling can become problematic. Problem gambling can affect anyone — regardless of age, background, or income level. When gambling stops being fun and starts causing anxiety, financial pressure, or relationship difficulties, it is time to take action. 070com provides a full suite of responsible gaming tools designed to help you stay in control at every stage of your gaming journey.

Every player on 070com is required to be at least 18 years of age. We enforce this requirement strictly through our KYC verification process, which is completed before any withdrawal is processed. If you ever feel that your gambling habits are getting out of hand, please use the tools described on this page or reach out to our support team immediately — we are here to help, not to judge.

Key principle: Set a budget before you play, stick to it, and treat any winnings as a bonus rather than an expectation. 070com's responsible gaming tools exist to support you in doing exactly that.
070com Responsible Gaming Promise
  • Strict 18+ age verification on every account before first withdrawal
  • Player-controlled deposit limits, loss limits, and session time reminders
  • Voluntary self-exclusion for periods ranging from 24 hours to permanent closure
  • Trained support agents available 24/7 to assist players in distress
  • Cool-off periods of 24 hours, 7 days, 30 days, or longer upon request
  • No promotional communications sent to self-excluded players

Responsible Gaming Tools Available to You

Every tool listed below can be activated by contacting the 070com support team via live chat or email. Most controls take effect immediately.

Deposit Limits

Set a daily, weekly, or monthly cap on the total amount you can deposit into your 070com account. Once a deposit limit is in place, it cannot be increased until a mandatory cooling-off period has elapsed — typically 7 days — ensuring that limits are a genuine protective measure rather than a formality. Reducing your limit takes effect immediately. Requests to increase a limit are subject to a waiting period.

Loss Limits

A loss limit restricts the maximum net loss you can sustain within a specified timeframe — daily, weekly, or monthly. When your net losses reach the limit you have set, your ability to place further bets for that period is automatically suspended. This tool is particularly useful for players who find it easy to chase losses during a losing streak.

Session Time Reminders

Choose to receive on-screen reminders at regular intervals — every 30 minutes, 60 minutes, or at a custom interval — informing you of how long you have been playing in your current session. Time can pass quickly when you are engaged in a game; session reminders help you stay aware and make conscious decisions about whether to continue.

Cool-Off Period

If you feel you need a short break from gambling but do not wish to close your account permanently, you can request a cool-off period. Available durations are 24 hours, 48 hours, 7 days, 14 days, and 30 days. During a cool-off period, you cannot log in to your 070com account, place bets, or make deposits. Your account and balance are preserved and accessible once the period ends.

Self-Exclusion

Self-exclusion is a stronger step than a cool-off period. You can request to be excluded from 070com for a minimum period of 6 months, or permanently. During self-exclusion, your account is closed, you cannot register a new account, and you will be removed from all marketing communications. Permanent self-exclusion can only be lifted after a comprehensive review by our responsible gaming team, with a mandatory minimum waiting period of one year.

24/7 Support & Referrals

Our player support team is available around the clock to assist any player who has concerns about their gambling behaviour. Support agents are trained to handle sensitive conversations with care and confidentiality. If appropriate, our team can refer you to external helplines and counselling resources that specialize in gambling addiction support, helping you access professional assistance at no cost.

Recognising Problem Gambling

Problem gambling can develop gradually. Being aware of the early warning signs is the most important step toward getting help before the situation becomes serious.

Chasing Losses

Repeatedly placing larger bets to try to recover money you have already lost, even when you know you should stop.

Gambling with Essential Funds

Using money intended for rent, groceries, utilities, or family expenses to fund gambling activity.

Inability to Stop

Feeling unable to walk away from a game even when you have reached your planned limit or have run out of funds.

Hiding Gambling Activity

Concealing the amount of time or money you spend gambling from family members, friends, or colleagues.

Borrowing to Gamble

Taking out loans, borrowing from friends or family, or using credit facilities specifically to fund gambling sessions.

Neglecting Responsibilities

Skipping work, ignoring family obligations, or sacrificing sleep and social activities due to time spent gambling.

Mood Swings Linked to Gambling

Feeling elated when winning and severely anxious, irritable, or depressed when losing — with gambling occupying your thoughts constantly.

Escalating Stakes

Needing to gamble with larger and larger amounts of money to achieve the same level of excitement or satisfaction.

Failed Attempts to Quit

Having tried on multiple occasions to reduce or stop gambling without success, despite a genuine desire to do so.

If you recognise any of these signs in yourself or someone you know — please do not wait. Contact the 070com support team immediately via live chat or at [email protected] . Taking action early makes recovery significantly easier.

Are You Gambling Responsibly?

Take a moment to reflect honestly on the questions on the right. This is not a clinical diagnostic tool, but an honest reflection on each question can help you gauge whether your gambling habits remain healthy and within your control.

If you answer "yes" to three or more of the questions listed, we strongly encourage you to make use of the responsible gaming tools available on your 070com account, or to contact our support team for a confidential conversation about the options available to you.

Need to Talk?

Our responsible gaming support agents are available 24 hours a day, every day. All conversations are treated as strictly confidential.

Live Chat — Available on the 070com platform 24/7
Bangladesh Standard Time (BST, UTC+6) — all day, every day
Responsible Gaming Self-Check
1

Do you gamble with money that you cannot afford to lose — for example, funds set aside for rent, bills, or food?

2

Have you ever tried to win back money you have lost by placing additional bets rather than accepting the loss and stopping?

3

Do you feel restless, irritable, or anxious when you are not gambling, or when you try to cut down?

4

Have you concealed the extent of your gambling activity from family members, friends, or your employer?

5

Has gambling ever caused you to miss work, neglect family responsibilities, or skip important appointments?

6

Have you borrowed money, sold possessions, or used credit facilities to fund gambling activity?

7

Do you find yourself thinking about gambling frequently — planning your next session, reliving past wins, or calculating odds — even when you are doing something else?

8

Have you made repeated attempts to reduce or stop gambling but found yourself returning despite your intentions?

9

Does gambling leave you feeling guilty, ashamed, or distressed — yet you continue anyway?

10

Do you need to gamble with progressively larger amounts of money to feel the same level of excitement you once felt with smaller bets?

Three or more "yes" answers? Please reach out to the 070com support team or use the self-exclusion tool. Taking action now is the right choice.

Activating Your Responsible Gaming Controls

Requesting a responsible gaming tool on 070com is quick and straightforward. All controls are applied without delay — you do not need to provide a reason or justification. Your privacy is protected throughout the process.

1
Log In to Your Account

Access your 070com account using your registered mobile number and password via the 070com Login page.

2
Open Live Chat or Send an Email

Contact the 070com support team via the live chat widget on the platform, or send a written request to [email protected]. State clearly which tool you wish to activate and, where relevant, the limit amount or time period you want to set.

3
Identity Confirmation

For your security, the support agent will confirm your identity before applying any account restrictions. This typically involves verifying your registered mobile number and account username.

4
Control Applied Immediately

Once your identity has been confirmed, the requested control — whether a deposit limit, cool-off period, or self-exclusion — is applied to your account immediately. You will receive a confirmation message once the restriction is active.

5
Follow-Up Support

If you have activated a self-exclusion or an extended cool-off period, our responsible gaming team may follow up to check on your wellbeing after the period ends. This is entirely optional — you are under no obligation to respond — but the offer of support remains open.

Age Verification & Underage Protection

070com operates a strict 18+ policy across all services. We take the protection of underage individuals extremely seriously. The following measures are in place to prevent access by anyone under the age of 18.

Mandatory KYC Verification

All players must complete identity and age verification using a valid Bangladesh NID card or passport before any withdrawal is processed. Accounts that fail verification are suspended.

Parental Controls Guidance

Parents and guardians are encouraged to use device-level parental controls and browser filtering software to prevent minors from accessing gambling websites including 070com.

Immediate Account Suspension

If 070com has reason to believe an account is held by a person under 18 years of age, the account is suspended immediately and an investigation is launched pending verification.

No Marketing to Minors

070com does not direct any promotional communications, advertisements, or bonuses toward individuals who are known or suspected to be under the age of 18.

18+ Only — This Platform Is For Adults Only

Tips for Healthy, Enjoyable Gambling

Following these practical guidelines will help ensure that your experience on 070com remains positive, enjoyable, and within your personal means.

Set a Strict Budget

Decide on a fixed amount you are comfortable spending before you begin any session. Treat this as entertainment spending — like a cinema ticket or a meal out — and never exceed it.

Never Gamble to Make Money

Gambling outcomes are determined by chance. Approaching gambling with the goal of generating income or recovering financial losses is a reliable path to problem gambling. Play for fun, not profit.

Set Time Limits

Decide how long you will play before you start. Use 070com's session time reminder feature or simply set an alarm on your phone. When the time is up, log out — regardless of whether you are winning or losing.

Take Regular Breaks

Step away from the screen at regular intervals. Long uninterrupted gambling sessions impair decision-making and increase the likelihood of impulsive behaviour. A short break restores perspective.

Avoid Emotional Gambling

Gambling when you are stressed, anxious, sad, or under the influence of alcohol or other substances significantly increases risk. Only gamble when you are in a calm, clear-headed state of mind.

Maintain Balance in Life

Ensure that gambling remains one small part of a varied and balanced lifestyle. Keep investing time in family, friends, hobbies, and physical activity. A rich life outside gambling is the best protection against addiction.

Contact Our Responsible Gaming Team

If you have any concerns about your gambling, or if you would like to activate any of the responsible gaming tools described on this page, please contact us using any of the channels below. All communications with our responsible gaming team are treated as strictly confidential.

Get Support Now

Our responsible gaming specialists are available around the clock to assist you — no judgement, no pressure, just practical help.

Live Chat — Available 24/7 on the platform
Bangladesh Standard Time (BST, UTC+6) — all day, every day

How We Handle Your Information

Any information you share with the 070com responsible gaming team is handled with the utmost care and discretion. We do not share your details with third parties except where required by applicable law. Your responsible gaming history — including any limits or exclusions you have set — is kept entirely separate from general customer service records and is accessible only to authorised responsible gaming personnel.

All communications and account data are protected with 256-bit SSL encryption. Your personal information is never shared with third-party advertisers or marketing organisations. For full details, please review our Privacy Policy.

070com does not provide clinical or therapeutic gambling addiction treatment. If you require professional counselling or medical support, we encourage you to seek assistance from a qualified healthcare provider in your area.

Ready to Play Responsibly?

Set your limits, stay in control, and enjoy everything 070com has to offer — cricket betting, premium slots, and live casino games — all in a safe and trusted environment.